Privacy Policy

Information we collect

When you contact Divyorra, the information collected depends on the enquiry path you choose. It may include your name, email address, mobile or WhatsApp number, city, consultation or course interest, property type, course level, organization name and the message or question you choose to submit.

The first public enquiry form does not request a date of birth, birth time, birth place, floor-plan upload, identity document, medical record, financial record or other sensitive document.

Additional information may be requested later when it is genuinely relevant to a selected consultation or course.

How we use information

Divyorra uses enquiry information to understand your request, respond to you, identify the appropriate consultation or course path, provide requested services, maintain necessary business records and handle service-related questions.

Sensitive information

Please do not submit unnecessary sensitive information through the first public enquiry form.

For Home, Commercial or Industrial Vastu, detailed property plans, photographs or documents should be shared only when Divyorra confirms they are relevant and provides the appropriate consultation process.

For Numerology, birth details should be provided only when they are relevant to the selected consultation and are specifically requested later.

Do not send passwords, access credentials, identity documents, unrelated medical information, financial records or other private documents through the first enquiry form.

Communications

Divyorra may respond using the contact information you provide, including email, phone or WhatsApp where appropriate to the enquiry.

Submitting an enquiry does not automatically subscribe you to a marketing newsletter.

Analytics and website security

The current replacement website does not intentionally send names, phone numbers, email addresses, birth details or free-text enquiry content to analytics.

Divyorra may use reasonable technical and operational measures to protect the website and enquiry process. No internet transmission or storage method can be guaranteed to be completely secure.

At the time of this policy update, Google Analytics 4 and Google Tag Manager are not enabled on the replacement website.

Cookies and optional technologies

The website may use technical features required for normal website operation. Advertising, behavioral profiling or optional analytics technologies should only be described here if they are actually implemented.

If the website's cookie or analytics configuration changes, this policy must be updated where appropriate.

Sharing and service providers

Divyorra uses Hostinger to host and operate this website and its server-side enquiry endpoint. When you submit the public enquiry form, the information you provide is processed by the Hostinger-hosted application for validation and delivery.

After a valid enquiry is accepted, it is sent through Google Workspace to Divyorra's business email inbox. The website does not use Supabase or a public enquiry database for this enquiry flow.

The website loads the DM Sans typeface through Google Fonts. It also contains external links, including WhatsApp. If you choose to use an external service, that service's own terms and privacy practices apply.

Divyorra does not sell personal information. Service providers are used only where necessary to operate the website, deliver communications, provide requested services or meet applicable legal requirements.

How long information is retained

Divyorra may retain information for as long as reasonably necessary to respond to an enquiry, provide a requested service, maintain legitimate business or accounting records, resolve disputes and meet applicable legal requirements.

Information should not be retained longer than reasonably necessary for its purpose.

Your choices

You may contact Divyorra if you want to ask about personal information you previously provided, request correction of inaccurate information or request deletion where appropriate and subject to applicable legal or record-keeping requirements.

Contact: shrutis@divyorra.com

Children

The public enquiry form is designed for ordinary consultation, course and professional enquiries. If a person under 18 needs to provide personal information, a parent or lawful guardian should contact Divyorra first.

Changes to this policy

Divyorra may update this Privacy Policy when website features, service providers, data flows or applicable requirements change. The Last updated date on this page should reflect the latest material revision.

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